Item 1 Description of the type of End User's that drive me insane
This will be an ongoing work in progress.
The Overpowered Novice:
It pains me to see a $3000 machine in the hands of someone that uses their 33inch plasma screen only for reading their email.
The Wunderkind:
The kid that knows everything there is to know about computers, because his buddy in yahoo chat taught him "hacking." What DevilDDDawg666 didn't tell him is he only showed him how to open up every port in their firewall so he could access the wunderkind's dad's credit card transactions.
The ones that like to watch:
These are the people that insist on sitting and watching you work, no matter how many times you tell them that "This will be boring and take forever, see I wasn't even planning on sitting here while this thing does a full surface scan, why do you want to?" Yet they insist that they want to "learn." No, you're watching me to either make sure I don't mess anything up, which you won't be able to discern, or watching me to see how I do what I do, which probably won't apply to your next issue anyway.
The Save a Penny-o-matic:
"What?!?!?! Why am I paying you fifty dollars for something that just took ten minutes???"
Um, because you don't know how to do it? Strangely, businessmen that charge a hundred an hour for their own services (two hour minimum) seem to be the most notorious for this attitude.
The Box Slayer:
These are the people that no matter how many times you work on their machine, no matter what instructions you give them, no matter how many automated safeguards you put in their way, they will bring their machine back in within a week of you sending it out in worse and worse condition. After a while you are actually tempted to rig the thing to self destruct in the hopes that it can finally seek some rest, but the thought of another computer finding its way into the hands of this creature is more than you can bear.
Item 2 List of Offenders:
Too many to list.
Item 3 Suggested Course of Action:
... if you don't smoke I guess demerol would work...
Monday, February 8, 2010
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Jason, the last one is too funny! I don't know how many times I've heard that their machine isn't working right and then you explain to them that it's because they were streaming porn and wonder why it has over 1,000 viruses on it (true story actually). I like the last one the best but have met all of them at some time or another.
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