Proposition 56-10; computer competency usage legislation!

Ok, let me first start by saying that I'm not angry person and I love my job and for the most part the people that I help on a fairly consistent basis. Having said that I think I'm going to write my congressman to adapt into legislation a bill that will subject users to a standard dumbness test for computer use. A breathalyzer test of sorts. In my line of work I deal with people that use their computer to make a living for themselves by using the software we provide to trade stocks and follow the stock market, which is what makes my daily findings so disturbing. Its in this realm that I have found that the people who I deal with have way to much time and money and not enough smarts to even operate the very thing that has allowed them to do what they do. I feel that if you are able to write a 3 line code which will tell you when a price is crossing up or down through its 50 day moving average and has a stochastics movement of more the 10% should be able to change the mutha flipping wallpaper on the desktop or at the very least tell you what internet browser he is using. This legislation would basically weed out the the people that in essence are to dumb to get the help to use the computer properly and thus quit making my job difficult and extending my Excedrin migraine moments. Case in point, Mr. Omar Espinoza. Mr. Espinoza trades on 3 different markets for stocks, commodities, and other overseas options which would leave you to believe he is somewhat of a competent individual on a basic level yet when during a recent help desk session made the comment and I quote "I don't have period key on my keyboard". This is the type of lunacy that finds me far to often in my line of work. My legislation would basically eliminate these types of people from using the computer all together or a the very least have a DU designated user. Why are people who depend on the computer for everything they do such as making sure the lights, house note, car note and other bills get paid properly as well as just for everyday use, always the ones that are "not very good with computers!"!!!! When did not being able to use something well make you wanna go out and base your whole life around it? In any event, Proposition 560 will introduce standardized testing to all users that require more than a certain number of hours on the computer or will be using the computer for more than just web surfing and music downloads. This testing would also apply to those in the technical field as well. If one is or wants to be a tech or help desk agent, you should be able to configure a firewall or at least know where the dad gum exceptions list is and how to navigate to it. Also, if a help desk agent calls in to another help desk agent which is perfectly ok, the former should be able to accurately do a ping test or tell you if their own system is able to ping servers at all. I mean that's I.T. 101! Are you connected? Yes. Are you using a router? Yes. What IP are you getting? I don't know? WTF?!!!!! You don't know? Ok, go to the command prompt and run a ping test on this server address for me. How do I do that? WTF?!!!!! Are you freaking kidding me?? But I digress, hopefully my congressman won't let me down or at the very least help me bring light to a subject that haunts us dedicated tech agents to this very day. We can not continue to let this travesty go unwarranted any longer for I feel that I may actually jump through the phone and/or monitor and physically mame and injure someone!